Cognitive Technology and RPA

Every business has unique requirements but the most consistent factor in increased adoption is simply the need to automate things which, before now, could never have been automated before. As businesses drive to become digital enterprises, they must automate things that can be automated to drive greater business efficiency and reliability in meeting customer demand at the most practical cost. 

https://www.roboticstomorrow.com/article/2018/03/cognitive-technology-and-rpa/11606/