You may have heard about Alexa and Siri. The same technology can be used to increase customer satisfaction. Chatbots, also known as web and software robots are the next level of marketing and customer management. A few years ago companies like Google, Domino’s and KLM Royal Dutch airlines were among the few to use chatbots. Recently, technology has mushroomed and technology has made it so popular and affordable that even smaller and medium-sized companies are implementing it for better customer experience.
As a business owner or decision maker, if you don’t change with the times then chances are that when you hire an employee with overheads, your competitors will get the same job done by chatbots at much better and affordable prices. That’ll increase their profit and strengthen
branding as well.
So, are you wondering what this super technology is?
It is the Robotic Process Automation (RPA).
Robotic Process Automation is a software-based technology utilizing software robots to match the human execution of a business process. This means that it performs the task on a computer, uses the same interface a human worker would, clicks, types, opens applications and uses keyboard shortcuts. RPA works on data, runs applications, triggers responses, and
communicates with other systems to perform a variety of tasks.
Unlike other forms of automation, RPA has the intelligence to decide if a process should occur. It can analyze the presented data and make decisions based on the logic parameters set in place by the developer.
Also, busting the myth that adopting RPA may result in layoffs; experts say that technology is deployed in such a way as to achieve more work and greater productivity with the same number of people. The demand for RPA is booming with the increase in the demand for RPA marketing. In fact, a career in RPA is considered to be very lucrative. The emerging graduates from this course can expect a major share of employment opportunities. Also, pay packages for professionals with skill-sets in this field are relatively higher when compared to other fields.
Interestingly, more and more companies are planning to implement RPA by the end of 2019. As it becomes more widespread, the uses for it will become more diverse. We are already seeing signs that RPA is being used beyond data input. It has definitely become the next revolution in technology and you will surely find thousands of job openings every year.
Experts believe that very soon, the field of RPA is going to crawl up into different sectors of industries, research and development, banking, medicine, IT Sector and many more.
RPA technologies have significantly developed since the days of the basic screen scraping and simple workflow management tools first emerged in the 1990s. Today, RPA has transformed how companies across the globe approach their business activities, especially in terms of enhancing and streamlining operations. It is tricky to say how automation technologies will unfold in the coming years, yet it can be estimated that the future of RPA is promising. As the pervasiveness of RPA grows and automation experiences a deeper usage in varied industries, the full benefits of automation technology will be realized.
Today, RPA has transformed how companies across the globe approach their business activities, especially in terms of enhancing and streamlining operations. It is tricky to say how automation technologies will unfold in the coming years, yet it is estimated that the future of RPA is promising.
In fact, the demand for a career in RPA is on a boom. It is predominantly used to automate business processes and tasks, resulting in reductions in spending and giving businesses a competitive edge.
So, if you are planning to boost your career towards high ranging success, then take up training in RPA with AceEmerge RPA Basics and Advanced courses. AceEmerge is the best institute and Automation Anywhere certified training partner.